{"id":26281,"date":"2017-03-23T11:18:38","date_gmt":"2017-03-23T10:18:38","guid":{"rendered":"https:\/\/www.autopistas.com\/jornada-dec-implantar-una-cultura-corporativa-centrada-en-el-client\/"},"modified":"2017-12-13T12:02:44","modified_gmt":"2017-12-13T11:02:44","slug":"jornada-dec-implantar-una-cultura-corporativa-centrada-en-el-client","status":"publish","type":"post","link":"https:\/\/www.autopistas.com\/ca\/jornada-dec-implantar-una-cultura-corporativa-centrada-en-el-client\/","title":{"rendered":"Jornada DEC “Implantar una cultura corporativa centrada en el Client”"},"content":{"rendered":"

\u00bfQu\u00e8 \u00e9s DEC?<\/strong><\/span><\/p>\n

DEC \u00e9s la primera organitzaci\u00f3 professional sense \u00e0nim de lucre, de parla hispana, que promou el desenvolupament i la implementaci\u00f3 de les millors pr\u00e0ctiques i la recerca de l’excel\u00b7l\u00e8ncia en l’Experi\u00e8ncia de Client.<\/p>\n

\u00bfQu\u00e8 s\u00f3n els divendres DEC?<\/strong><\/span><\/p>\n

L’Associaci\u00f3 DEC organitza amb una periodicitat habitualment bimestral els Divendres DEC, un esdeveniment on quatre o cinc experts tracten un tema concret relacionat amb l’Experi\u00e8ncia de Client davant d’una audi\u00e8ncia qualificada<\/p>\n

\"\"<\/p>\n

Un soci DEC sol ser l’amfitri\u00f3 del Divendres DEC i primer ponent de la jornada. Com el seu nom indica, se celebra els divendres a les dotze del mat\u00ed i dura al voltant de dues hores. Una vegada concl\u00f2s, assistents i ponents gaudeixen d’un vi espanyol per intercanviar opinions i experi\u00e8ncies.<\/p>\n

Uns mesos despr\u00e9s, DEC publica al web una fitxa t\u00e8cnica amb les principals conclusions aportades pels ponents de l’esdeveniment perqu\u00e8 puguin consultar tots els interessats, assistissin o no al Divendres DEC.<\/p>\n

“Implantar una cultura corporativa centrada en el client”<\/strong><\/span><\/p>\n

L’Associaci\u00f3 DEC celebrar\u00e0 el divendres DEC “Implantar una cultura corporativa centrada en el Client” el proper 24 de mar\u00e7 a la seu d’Abertis a Barcelona.<\/p>\n

\"\"<\/p>\n

Ponents<\/strong><\/span><\/p>\n

Carmen L\u00f3pez \u2013 Suevos <\/strong>Directora d’Experi\u00e8ncia de Client a Vodafone<\/p>\n

Marta Fina <\/strong>Directora de l’\u00c0rea de Qualitat i Experi\u00e8ncia de Client a Caixabank<\/p>\n

Agust\u00edn Rosety <\/strong>Soci Director a Moebius Consulting<\/p>\n

Moderadora<\/strong><\/span><\/p>\n

Cristina L\u00f3pez Caba\u00f1as <\/strong>Customer Experience a Gas Natural Fenosa<\/p>\n

 <\/p>\n

Amb el patrocini de: \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Amb la col\u00b7laboraci\u00f3 de:<\/strong><\/p>\n

\"\"\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \"\"<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\u00bfQu\u00e8 \u00e9s DEC? DEC \u00e9s la primera organitzaci\u00f3 professional sense \u00e0nim de lucre, de parla hispana, que promou el desenvolupament i la implementaci\u00f3 de les millors pr\u00e0ctiques i la recerca de l’excel\u00b7l\u00e8ncia en l’Experi\u00e8ncia de Client. \u00bfQu\u00e8 s\u00f3n els divendres DEC? L’Associaci\u00f3 DEC organitza amb una periodicitat habitualment bimestral els Divendres DEC, un esdeveniment on …<\/p>\n","protected":false},"author":5,"featured_media":7486,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[819,19],"tags":[],"yoast_head":"\nJornada DEC "Implantar una cultura corporativa centrada en el Client" | Autopistas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.autopistas.com\/ca\/jornada-dec-implantar-una-cultura-corporativa-centrada-en-el-client\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jornada DEC "Implantar una cultura corporativa centrada en el Client"\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e8 \u00e9s DEC? DEC \u00e9s la primera organitzaci\u00f3 professional sense \u00e0nim de lucre, de parla hispana, que promou el desenvolupament i la implementaci\u00f3 de les millors pr\u00e0ctiques i la recerca de l’excel\u00b7l\u00e8ncia en l’Experi\u00e8ncia de Client. \u00bfQu\u00e8 s\u00f3n els divendres DEC? 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